REFUND POLICY

Given that our products are perishable food items, our product may not be returned or exchanged. If you have concerns or problems with the products you receive, please contact us at hello@plantprovisions.com or via our contact page at https://www.plantprovisions.com/pages/contact-us and we will attempt to resolve the issue. Please include a description and photo to provide proof of the issue. Plant Provisions shall not issue any refunds for our  products except at its sole discretion.

 

SHIPPING POLICY

Unless otherwise indicated at the time of your purchase, shipping and handling fees are included with your order. Shipping dates and/or arrival times are only estimates. You must notify Plant Provisions within 30 days of the date of your purchase if you believe all or part of your order is missing or damaged. Replacement of products and credits to your account for shipped products claimed as not received are subject to our investigation, which may include postal-service notification. Repeated claims of undelivered products may result in the cancellation of future orders. You may be charged, and are solely responsible for, applicable local and state sales tax, if applicable.

 

PRIVACY POLICY

The Plant Based Co. (otherwise referred to as “Plant Provisions”, “us” or “we”) takes your privacy and the security of your data very seriously. The following privacy notice discloses the privacy practices for Plant Provisions and applies solely to information collected by this website. 

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Cookies 
We use cookie technology on this site to enhance functionality and navigation for our visitors. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. We also use statistical tools that may be operated by third party providers (collectively, “Analytical Tools“) such as Google Inc. Information tracked through these mechanisms includes, but is not limited to: (i) your IP address; (ii) the type of web browser and operating system being used; (iii) the pages of Plant Provisions websites that you visit; and (iv) other websites you may have visited before visiting a Plant Provisions website. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. Please note that if you disable cookies, you may be unable to access some customized features on Plant Provisions websites. Cookies do not collect or contain your personal information.

Links 

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Changes to this Privacy Policy

We reserve the right to change or replace this Privacy Policy at our sole discretion at any time. Please check back from time to time to ensure that you are aware of any updates or changes in this Privacy Policy. Your continued access or use of any Plant Provisions websites after any such changes constitutes your acceptance of the Privacy Policy as revised.

We welcome your feedback. If you have questions, comments or concerns about our Privacy Policy please contact us at hello@plantprovisions.com